Lifecycle and churn report
A written, charted account of how subscribers join, pause, renew, and leave — prepared for operators who need a clear picture before they change offers or billing.
From £4,800 for a single title or programme
Reports
Work you can commission
Each engagement ends in a document, tables, and a conversation. None of them is a software seat. Choose the width of the question, not a named product tier.
Cohort cut
A shorter engagement that isolates one question: which start months, channels, or plan lengths still pay after three, six, and twelve months.
From £1,900
Cancellation note reading
Hand coding of free-text leaving reasons so the volume of “too expensive”, “moving house”, and “forgot to cancel trial” can be shown as shares, not anecdotes.
Quoted by volume of notes
Renewal-season briefing
A timed pack for the weeks before annual or auto-renew dates: who is coming up, who paused last year, and which start months historically fail to renew.
From £2,400
Board chart pack
Print-ready charts of leaving, tenure, and plan mix for a board or investor meeting, drawn from an extract you already trust — without a full written report.
From £1,250